Privacy Policy

Data Controller

Compact Smart Solutions ltd. – a commercial company with its registered office and address of management at: Bulgaria, Plovdiv (4002), Zapaden District, 38 Peshtersko Shose, Entrance A, 2nd Floor, Apartment AA, registered in the Commercial Register at the Registry Agency of Republic of Bulgaria under UIC 206437578
Website: www.CompactSmartSolutions.com
Email: info@CompactSmartSolutions.com

Competent Supervisory Authority

Commission for Personal Data Protection – registered office, management address, and correspondence address: Bulgaria, Sofia 1592, Prof. Tsvetan Lazarov Blvd. No. 2
Website: www.cpdp.bg
Email: kzld@government.bg
kzld@cpdp.bg
Phone: 02 915 3 518

Definitions

Content – text, images, video, audio, design, and functionality available at CompactSmartSolutions.com
Site, Website – the content accessible at the internet address CompactSmartSolutions.com
User – any person who uses the content on the website CompactSmartSolutions.com
Data, Personal Data – any information through which a user is or can be identified
Processing of Personal Data – all processes related to storing, analyzing, and other operations involving personal data
The Controller, Us, We, Our – the entity that determines the purposes and means of processing personal data. In this case – Compact Smart Solutions ltd.
Third-Party Data Processor – a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the Controller

1. Our Understanding of User Personal Data and Its Protection

User privacy and data protection are human rights.
The Controller is obligated to protect the individuals whose data is being collected.
Data is a responsibility – it is collected and processed only when absolutely necessary.
Data is not misused – it is not used for unsolicited commercial messages (spam) or sold/provided to third parties or companies.
Personal data is confidential.

2. Applicable Legislation

Together with our online and internal computer systems, this website is designed to comply with the following national and international data protection and user privacy legislation:

DPD: EU Data Protection Directive 1995 (DPD)
GDPR: EU General Data Protection Regulation 2016/679

Compliance with the above laws, each of which is specific and binding, means that the website also complies with data protection and user privacy legislation in many other countries and territories.

3. Personal Data We Collect

Through our contact forms, we collect the following information:

first and last name,
phone number,
e-mail address,
IP address;
browser and operating system (also known as “user-agent”).

4. How We Use Your Information

We use the collected data for the following purpose:

Maintaining correspondence related to submitted inquiries.
Data used: first and last name, phone number, email address.
Copy of the inquiry, for diagnostic purposes.
Data used: first and last name, phone number, e-mail, IP address, browser and operating system (user-agent).

5. How We Store Your Personal Information

Messages received through website forms are stored:
1. As copies within our website, for diagnostic purposes.
2. On Microsoft servers, whose services we use to maintain correspondence with the visitors of our website, designating the former as third-party data processor.

6. Legal Basis for Data Processing

Data is processed and stored based on your explicit and voluntary consent given when completing the forms on the website.

7. Personal Data Collected Automatically

Log Files
As with many other websites, system information is stored in log files containing a set of information about your device:

IP address
ISP (Internet Service Provider)
Your browser (e.g., Google Chrome, Internet Explorer, Mozilla Firefox)
Time of visit
Pages visited on the site

This data is stored on the web server of Hostinger, whose services we use and designate as a third-party data processor.

8. Third-Party Data Processors

We share information with third parties:

Hostinger as a hosting provider
Microsoft as an email provider

9. Third-Party Privacy Policies

10. International Data Transfers

Your data may be transferred to and stored on servers outside the European Economic Area (EEA) in accordance with Microsoft’s privacy policy.

11. Your Rights

You have the following rights under GDPR:

Right of access to your personal data
Right to rectify inaccurate or incomplete data
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to data processing

You may request changes to the processing of your personal data at any time, in accordance with your rights, by contacting us at the email address provided on the Contacts page of the website.

12. Data Security

We apply the following security measures:

The connection between your device and the website CompactSmartSolutions.com is encrypted and secured via an SSL certificate.
Inquiries sent through the website and subsequent correspondence are stored on Microsoft servers in accordance with best practices and security measures, including but not limited to encryption, redundancy, and others.
Copies of the inquiries, which we store for diagnostic purposes, remain on Hostinger servers in accordance with best practices and security measures, including but not limited to encryption, redundancy, and others.

13. Data Retention

We retain your data for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

14. Use of Cookies

CompactSmartSolutions.com does not place cookies on your device, nor does it read such cookies.

15. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated by publishing a new version on this website.

Last Updated: 06.04.2026

Contacts

If you have any questions regarding this Privacy Policy or wish to exercise any of your rights as a data subject, please contact us at:
Email: info@CompactSmartSolutions.com